Privacy Policy

Gova Ingredients operates the www.gova-benelux.com website, which provides the SERVICE.

This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

Topics:

• What data do we collect?
• How do we collect your data?
• How will we use your data?
• How will we store your data?
• Data protection
• What are your data protection rights?
• Cookies
• Log Data
• Security
• Service Providers
• Links to other sites
• Children’s Privacy
• Changes to our privacy policy
• How to contact us

What data do we collect?
For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address.

How do we collect your data?
You directly provide our company with most of the data we collect.
We collect data and process data when you:

• Place an order for any of our products or services.
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
• Use or view our website via your browser’s cookies.
• Participate in one of our Webinars.

How will we use your data?
Our company collects your data so that we can:

• Contact you.
• Identify you.
• Process your orders in a legal matter.

*Please note: By Participating to or webinars, your data will be shared with our trusted local
distributors to enhance your post-webinar experience.
Your privacy is very important to us, and we assure you that shared information will be handled responsibly.

How do we store your data?
Unless a more specific storage period has been specified in this privacy policy, your personal
data will remain with us until the purpose for which it was collected no longer applies.

If you assert a justified request for deletion or revoke your consent to data processing, your
data will be deleted, unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial law retention periods); in the latter case, the deletion will take place after these reasons cease to apply.

Data Protection

• We protect your personal data from unlawful access, alteration and loss and consider it as
  confidential.
• We perform regular checks on our infrastructures but also on our service providers to ensure.
• that they comply with Givaudan security policies.
• We ensure only the persons who need to for business purposes, have access to your personal data.
• We do not sell your personal data to third parties.

What are your data protection rights?
Gova Benelux would like to make sure you are fully aware of all your data protection rights.
Every user in entitled to the following:

• The right to access – You have the right to request our company for copies of your personal data.
• The right to rectification – You have the right to request that our company correct any information you believe is inaccurate.
• The right to erasure – You have the right to request that our company erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that our company restricts the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our company’s processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that our company transfers the data that we have collected to another organization, or directly to you, under certain conditions.

What are cookies?
Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.

Our website uses these “cookies” to collection information and to improve our Service. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your computer.
If you choose to refuse our cookies, you may not be able to use some portions of our Service.

Log Data
We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data.

This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Security
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage.
100% secure and reliable, and we cannot guarantee its absolute security.

Service Providers
We may employ third-party companies and individuals due to the following reasons:

• To facilitate our Service.
• To provide the Service on our behalf.
• To perform Service-related services; or
• To assist us in analysing how our Service is used.

We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Links to other sites
Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us.

Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy
Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13.

In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information,
please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.
These changes are effective immediately, after they are posted on this page.

How to contact us
Email us at : info@gova-benelux.com
Call us at : +31/164.72.80.00